Frequently Asked Questions

Got a question?
Don't know what some of these technical terms mean?
Well you're definitely in the right place.

Below is a complete list of our most commonly asked questions.

If you still can't find an answer, just drop us an Email and we will do our best to help with your enquiries.

How Much is it?

One of the most important factors you are going to face when choosing a website or graphic design service is the cost. Each design we create is unique and therefore so is the cost. The first stage is to create a brief, which will outline exactly what you want. Then we agree to a cost based on the volume of work involved and the time restraints you set us. Unlike other businesses once the price and brief is set we will not add any additional or hidden costs.

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How Long Does it Take?

The time involved in creating a design for you is dependant on the volume and complexity of that design. Once all the technicalities are outlined, such as the textual information, we can agree upon setting a deadline which best suites you.

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Maintenance costs?

The cost of maintenance is dependant on the volume and complexity of the update you require. If you want regular updates to your website, an agreed price plan can be set up when creating your brief.

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What is Web Hosting?

Internet hosting allows individuals and organisations to provide their own website which is accessible by others via the web. The host provides space on a server (your domain), in which your website is saved and updated to. We do not host your website directly, we choose to source an independent hosting company to provide you with the cheapest rates available that meet your website requirements.

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What is a Domain Name?

Your domain name is in essence the name of your website. We can register a domain name through a variety of independent registrars on behalf of your business. Typically we rent a domain name alongside a host, but domain name purchasing is also available.

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What is a URL?

A Uniform Resource Locator is what exactly?
To simply put it, its your web address.

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What is SEO?

Search Engine Optimisation is the process of improving the volume and quality of traffic to a website from search engines. The Latest Scoop takes proven steps to build your websites search engine ranking whilst also guiding you through what you can do over the coming months and years to further boost your reputation.

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What is Flash?

Its a multimedia platform for adding animation and interactivity to websites. Its not a necessary requirement to have a full Flash website or Flash items in your site. But what it can do is add that little something extra which might just keep clients coming back.

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What is a Microsite?

Microsites (also known as minisite or weblet) are a perfect supplement to your existing website and are a great way of launching new products or services. They are specifically designed to add editorial value to your current site and are typically used for promotional purposes and directing traffic to your main business website.

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What is a Brochure Website?

These are your basic websites typically consisting of a homepage, about us, services, links and contact /enquiry pages. They are your perfect on-line introduction and ideal as a small business website.

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What is a Web Browser?

A web browser is primarily used to retrieve and display resources from the Internet. You are viewing this website through one rite now.

The Latest Scoop recommends:
Mozilla Firefox, Google Chrome and Opera

as web browser alternatives to:
Windows Internet Explorer and Apple Safari.

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What is a Landing Page?

A landing page is typically used for promotional or SEO purposes. A promotional landing page is a web page designed especially for a product or service and is especially effective for launching items in conjunction with e-campaigns. An SEO landing page is built for the sole purpose of directing traffic to your main website and works by focusing specific user search-engine searches.

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What is an E-Shot?

An E-Shot is a promotional email used for both marketing and consumer retention purposes. We can build a web page inside an email, detailing vital information about your business, products and services, sending it directly to both prospective and existing clients whilst providing links to your website.

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I am already hosted with another company can I use you?

We are able to create a new site for you using your existing host and domain name.

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How do I switch from my current hosting company to yours?

If your existing hosting account expires or you just want to change, we are able to do this procedure on your behalf.

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What Support do you Offer?

Even after your website or graphics are created we offer our support to you. If you have have any queries, issues or problems feel free to
get back in touch with us.


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